services

distribution

The Directors of Pendleton & Co have been providing distribution services both domestically and internationally since 1999.

They have assisted Australian corporate and small family businesses in their expansion requirements by utilising their International contacts with their domestic logistics knowledge, to proudly distribute high quality Australian made products internationally.

The team has distributed Western Australian wines and condiments directly into supermarkets in Asia , assisted fruit growers in developing export markets in Asia and developed proprietary brands and negotiated manufacturing and importing of products for Australian national retailers. Pendleton & Co has supplied safety equipment, personal protective equipment and engineering parts for major reputable clients in the oil & gas industry.

Pendleton and Co’s Distribution Division works closely across our retail, logistics and distribution networks across South East Asia and Europe to assist Australian businesses with their export needs.

Pendleton & Co sets the highest ethical standards which our employees value and follow, and through these standards, we make a commitment to our Customers, Partners and Suppliers to build lasting partnerships.

To ensure we live to the highest ethical conduct, our team established a Distribution Customer Policy stating our responsibilities to our customers.

Our Customers have the right to:

  • Receive the exact item ordered or an acceptable agreed alternative;
  • Receive within the highest standards and the exact quantity ordered;
  • Be charged the agreed price;
  • Receive the goods exactly when expected;
  • Receive the goods in acceptable condition;
  • Receive timely and accurate documentation;
  • Receive prompt responses to all enquiries; and
  • Be treated with courtesy and respect, with the highest ethics and integrity.

services

  • Import/Export
  • Establishment of distribution channels
  • Inventory Management and Warehousing
  • Integrated eCommerce for B2B and B2C Commerce and Make to Order
  • Customer management and after-sales support
  • End to end order and procurement management
  • Sales and marketing
  • Global 24/7 support to run your business
  • Shipping and logistics
  • Multi-company and multi-currency management
  • Cloud platforms and flexible business process automation